refund policy page

Refunds
Your satisfaction is our #1 priority. Therefore, we would do everything in our ability to satisfy your shopping experience in our online shop.

If you did not receive the product within the guaranteed time (45 days excluding 1-5 day processing) you can request a refund or a reshipment. If you received the wrong item you can request a refund or a reshipment. If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of dz shop e (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://buy-writing-essay.com/

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending us a message on Contact Us page.

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges & Returns
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. An exchange isn’t always possible under the warranty policy. If the product wasn’t available in stock, you will get a full refund instead.

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